Mail-in service

Both in-warranty and out-of-warranty service-from replacing a cracked screen to repairing a faulty charging port-are included, and all requires are handled by certified technicians using genuine Samsung parts. Quick and easy product registration..Receive up-to-date personalized services and tips. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? ‡ Coverage includes 99.9% of delivery zip codes (excluding P.O. box, APO/FPO/DPO) by our largest retailer; in-warranty service only. Receive personalized messages about your product that include warranty updates, service information, and more.

A certified technician will diagnose and repair your product. Sign into your Samsung Account to begin enjoying many benefits including managing your repair requests. Don’t see a product you need service for? Check out this behind-the-scenes video from our walk-in and mail-in mobile repair facilities in Texas to ремонт смартфонов samsung learn more! Simply create your repair ticket in a few clicks via our online self-service portal, and request a box with a prepaid label to be shipped to you.

For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device ("Qualifying Purchase"), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase.

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‡Among leading smart phone manufacturers (in-warranty authorized locations only); based on population within 30 min. drive of walk-in service center or home van service center ($30 home van service fee). A certified technician will diagnose and repair your product. Quick and easy product registration.